All VELUX products are made from the highest quality material and designed for many years of trouble-free service.
VELUX Company Ltd provides a guarantee of 10 years on roof windows and 3 years on blinds and accessories from the date of purchase.
Please complete your contact details and information about your roof window(s).
How to identify your VELUX window
All VELUX roof windows produced after 1968 have a type sign stating exact information about the window located in the corner of the top sash behind the ventilation flap.
1. Type
2. Size
3. Variant
4. Production code
Guarantee on VELUX roof windows
Your VELUX roof windows are supported by a 10 year guarantee. See our guarantee document for full details.
Guarantee document
Guarantee on VELUX electrical products
VELUX electrical products are supported by a 3 year guarantee, which does not in any way affect your statutory rights. See our guarantee document for full details.
Guarantee document
Guarantee on VELUX blinds & shutters
VELUX blinds & shutters are supported by a 3 year guarantee, which does not in any way affect your statutory rights. See our guarantee document for full details.
Guarantee document